When you provide us with personally identifiable information through this Website, we respect your privacy. It is important for you to understand what Personal Information we collect about you during your visit to this Website and what we do with that information. Your visit to this Website and the sale of our goods to you via this Website are subject to this Privacy Policy and our Terms and Conditions.

Transaction information

To process your order, we require your name, billing address, phone number, email address and credit or debit card information. We use this information to process your order and, if any questions should arise, to contact you about your order. If we need to contact you, we will contact you via email in the first instance. If unsuccessful (or time is critical), we will try to contact you by phone.

We do not store any financial information, i.e. your credit or debit card details, even when we take orders over the phone. Any financial information provided by you in order to process your order will be deleted.

Muranza may need to provide your name and delivery address to third parties that are involved in the processing of your order uses for delivering specific services to you (for example, the financial institution that issued your credit card or the courier that delivers your order).

Accuracy

We will take reasonable steps to create an accurate record of any Personal Information you have submitted through the Website. However, we do not assume responsibility for confirming the ongoing accuracy of your Personal Information. If you advise us that your Personal Information is no longer accurate, we will, so far as practicable, make corrections. If any of the information that you provided on registration changes, please update your records immediately by visiting the “my account" page or by contacting us on the following number +44 (0) 1932 232447 (open 9.00am to 5.30pm, Monday to Friday) or email info@muranza.com. You can also request that your Personal Information is deleted from our systems at any time by emailing info@muranza.com.

Access to your personal information

If you wish to access your Personal Information that you have submitted via the Website please visit “my account" page or email info@muranza.com

Cookies

We use cookies to administer our Website. We will not use cookies in combination with your Personal Information without your prior consent. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value. If you have previously registered on the Website (i.e. the website at http://www.muranza.com) cookies will enable the Website to recognise you. Cookies can help a website to arrange content to match your preferred interests more quickly and are used by most major websites. You have the ability to accept or decline cookies by modifying the settings in your www.allaboutcookies.org/cookies

Links

This Website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Website. We encourage you to read the privacy policies of other websites you link to from our Website or otherwise visit.

Notification of changes

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your Personal Information will be based on the privacy policy in effect at the time the information is used. If the preceding sentence is deemed to violate applicable law, the privacy policy in effect at the time your Personal Information was collected will apply.

Jurisdiction

This Privacy Policy shall be construed in accordance with the laws of England and Wales.

Comments

We have taken great measures to ensure that your visit to our Website is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please email us at info@muranza.com.