We despatch in stock orders on the day of receipt up until 3.30pm and deliver via Royal Mail 1st Class, Royal Mail Special Delivery . Once your order has been despatched we will notify you by email of the sending date. We will do our utmost to make sure that all orders are fulfilled and delivered within the time frame specified but should events outside our control prevent this we will contact you by email and arrange alternatives. We do not take any payment until we are in a position to make shipment.

We offer a free standard delivery service within the UK on orders over £50. For order value below £50 we charge £2.95 to cover shipping, handling packaging and insurance costs. We offer guaranteed next day delivery service for £6.50 . Orders received after 3.30pm will be processed the following day Please note: Orders received after 3.30pm on Friday will be processed on the following Monday. Orders requiring Next Day Delivery processed on Friday will be received by the customer on the following Monday.

Returns Policy

If for any reason you are not satisfied with the product that you have purchased, you may return the unused goods to us in perfect condition in the original packaging, within 14 days of invoice. We will be happy to offer you an exchange or refund. However, for reasons of hygiene, earrings are non-returnable. Please notify us of your intention to return goods.

We cannot accept responsibility for parcels being returned to us that are lost in transit and strongly advise that returns are sent by Royal Mail Special Delivery. We will refund you for the goods returned less any postage costs incurred by us. Please include your original receipt with the goods being returned.

RETURN ADDRESS

Muranza 343 The Heart Walton on Thames Surrey KT12 1GD UK